Shipping & Return Policy

At JG Clothing, we’re committed to providing a delightful shopping experience from browsing our trendy collections to receiving your purchases. This page details our shipping, return, and payment processes to ensure a smooth and satisfying journey.

Shipping Information:

  • Domestic Shipping: We currently offer fast and reliable domestic shipping within India only.
  • Shipping Zones: We deliver to all parts of India. Shipping costs and timelines may vary depending on your location and chosen method. You’ll see the estimated costs during checkout.
  • Shipping Methods: We offer a variety of shipping options to suit your needs and preferences. Choose from methods that prioritize speed or cost-effectiveness during checkout.
  • Order Processing & Delivery: We process orders promptly, typically within 1-2 business days. You can expect delivery within 3-5 business days following processing.

Returns & Exchanges:

Your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer a hassle-free return and exchange policy:

  • Return & Exchange Window: You have 7 days from the delivery date to initiate a return or exchange request.
  • Contact Us: To initiate a return or exchange, simply contact our friendly customer service team via email at store@jgclothing.in or by phone at +91 9544631218.
  • Non-Returnable Items: Please note that certain items cannot be returned, including:
    • Opened or used products
    • Items marked as final sale
    • Personal hygiene or intimate items
  • Damages & Issues: If your product arrives damaged or defective, please contact us within 48 hours of delivery. We’ll promptly arrange a replacement or refund.
  • Refunds: Once we receive your returned item and verify its condition, we’ll process a full refund within 7 business days. The refund will be credited back to your original payment method.

Payment Information:

For your convenience, we offer a variety of secure payment options:

  • Credit Cards
  • Debit Cards
  • Net Banking
  • UPI Payments
  • COD (Cash on Delivery) – Available in select areas. Please check during checkout for COD availability in your pincode.

Payment Requirements:

Payment is required at the time of purchase. For any payment-related questions, including COD availability in your area, feel free to contact us.

Contact Us:

If you have any questions or concerns regarding shipping, returns, payments, or your JG Clothing order in general, please don’t hesitate to reach out to us using the following methods:

  • Email: store@jgclothing.in
  • Phone: +91 9544631218
  • Address: Devki Apparao Layout, Ramamurthy Nagar, Bengaluru, Karnataka 560016